What is Find It?
 
What does Find It do?
Who can use Find It?
How can Find It help me?
How is Find It accessed?
Can I use Find It services from off campus?
What are the access options provided by Find It?
What is the technology behind Find It?
 
 
  Troubleshooting
 
Why are there multiple options for full text for some journals?
Why do some 'full text' links take you to the journal homepage (or Table of Contents or article abstract) and not the full text of the specific article?
Why did I get 'no matches' when I clicked on the GIL Catalog link?
Why are there no Find It links in the database I'm using?
What does a "bad URL," "Error 404", or other "not found" message mean?
Why is an error message given after the Find It link to full text opens the publisher's site?
Why didn't the full text link lead me to my article?
Why are there multiple windows?
Why doesn't anything happen when I click on the Find It link?
Why did my session 'time-out' while using Find It?
Why doesn't anything happen when I make a second selection from the Find It menu?
 
 
  More information
 
How can I learn more about Find It?

How can I make a comment about Find It or report a problem?

 

 

What does Find It do?
Find It provides a direct link from a database citation to the full text of a subscribed journal article or other full text resource, if available. Simply click on the Find It button to view the list of access options which currently include: direct full text access and library availability in print format.

Who can use Find It?
Since Find It is integrated into our databases, all University of Georgia users (faculty, staff, and students) have access.

How can Find It help me?
When you view an article citation in the database you are searching, you can click on the Find It button to see if the full text is available. You don't have to initiate additional searches yourself as Find It does the work for you.

How is Find It accessed?
Find It is accessed through our databases that have been 'Find It-enabled'. Within these databases, individual records will have an Find It button. In the few databases not able to display a button image, a text Find It link appears instead. You can also use Find It to access ejournals available through the UGA Libraries by visiting our Electronic Journals page.

Can I use Find It services from off campus?
Yes. As a UGA cardholder, you can access the Find It-enabled databases when off-campus by selecting the GALILEO Databases link on the UGA Libraries' main webpage at http://www.libs.uga.edu . After you sign on with the GALILEO password, you can pick the resources needed, and the Find It buttons will work properly in the Find It-enabled databases.

What are the access options provided by Find It?
The options vary from citation to citation, depending on the options we can provide for that particular article or resource. Currently, Find It links to the following:

What is the technology behind Find It?
"Find It" is UGA's name for SFX linking software sold by a company called Ex Libris. From the Ex Libris website: SFX is a context-sensitive link server from Ex Libris that allows context-sensitive linking between Web resources in the scholarly information environment. SFX is OpenURL-compliant, in that it accepts an OpenURL as input from an Information Resource known as an SFX source. An SFX server facilitates the management of a library's interlinked electronic collection, by providing libraries with an independent means of enabling seamless interconnectivity among their ever-increasing collections of heterogeneous resources. The SFX system requires a resource to generate an openURL. An openURL consists of an HTTP request and delivery of metadata about a reference to a third party target. SFX works as a link server, sitting between the resource and the target. The SFX server accepts the metadata from the openURL, parses (or analyzes) it, and dynamically creates a link to the target services available for that particular object. If the institution has a subscription to electronic full text (called a target) for the citation, that link will be created. The link will only be created if : an electronic version of the article exists somewhere AND the library has a subscription to that journal issue. Depending on the capabilities of the target, a link may be created to the actual article, issue, or journal level. For this to work the resource needs to be able to create an openURL, and the target needs to be able to accept one. Therefore, not all abstracting and indexing databases will work with SFX, nor will all full text journals. There's more information about SFX on their web site: http://www.SFXit.com.

Why are there multiple options for full text for some journals?
For most journals, we have full text access from the publisher site. Some publishers also have agreements with intermediary full text providers (such as EBSCO Online) that provide us with full text access. Sometimes the full text is also available in an article database such as Proquest or Lexis/Nexis. Therefore, for some titles, we have full text access through several options. With Find It, we provide all the options available. This redundant coverage is particularly useful as a 'back-up' when one access point is temporarily unavailable.

Why do some full text links take you to the journal homepage (or Table of Contents or article abstract) and not the full text of the specific article?
Find It is set-up to navigate as 'close' to the full text as it can. This is dependent on the structure of the publisher's site and their "link-to" syntax. Some publishers only allow linking to the journal level, others to the Table of Contents, others to the full text of the article itself. This varies from site to site. The full text link in Find It means that full text is available -- but you may have to navigate through the publisher's web site to get to the article you are looking for.

Why did I get 'no matches' when I clicked on the GIL Catalog link?
The UGA Libraries do not subscribe to all the titles indexed in our databases. A second search in the GIL catalog, by title of the journal or book, might find it. Because of differences in cataloging and/or indexing processes, the Find It search will sometimes 'miss' materials that the University of Georgia does own. For example, this may occur if we have a different edition of a book.

Why are there no Find It links in the database I'm using?
Not all databases are currently Find It-enabled, but the UGA Libraries will continue to enable new resources as we add new databases and as existing databases become OpenURL compliant. If the database is Find It-enabled, then the Find It icon displays on each individual citation page. If the links do not appear, it could be that you have JavaScript disabled in your browser. If it's turned off, the buttons will not appear. Re-enable JavaScript to correct the problem. To reenable JavaScript in Internet Explorer 5, Select INTERNET OPTIONS from the TOOLS menu. Within the INTERNET OPTIONS window, select the SECURITY tab, then click on CUSTOM LEVEL. Scroll to JAVA PERMISSIONS and click to select HIGH SAFETY. Click OK to close the SECURITY SETTINGS window, then OK again to close the INTERNET OPTIONS window. Relaunch the browser to ensure the changes have taken effect. To reenable JavaScript in Netscape, select EDIT, then PREFERENCES from the menu bar. Under ADVANCED, select ENABLE JAVASCRIPT. Click OK. Click on RELOAD to see the changed results. Another possibility is that you need to clear your computer's cache. In IE, select Tools/Internet Options and then under the General tab, select delete temporary Internet files. In Netscape, go to Edit/Preferences/Advanced/Cache and clear the memory and disk cache.

What does a "bad URL," "Error 404," or other "not found" message mean?
In Find It, links are generated according to algorithms that represent our best knowledge of how to link to the resources in question. It is possible that a link may be wrong, or it may be out-of-date because a publisher has made changes to its site. We'd like to know about any problems you encounter so that we can correct them. Please click here to report problems.

Why is an error message given after the Find It link to full text opens the publisher's site?
These error messages can mean that full text exists at the publisher's site, but the Find It generated URL wasn't accepted. (In this case you may be able to 'navigate' through the publisher's site to your article.) In some cases, the full text you need is no longer available at the site, but the Find It server doesn't have this information - you will not be able to access full text in this case because it no longer is available from this resource. Please let us know about problems you encounter, so we can try to resolve them!

Why didn't the full text link lead me to my article?
There are several possible reasons why the article is missing: (1) Sometimes the article citation appears in a database before the publisher has made the full text available. (2) The publisher or author is withholding or placing an 'embargo' on the full text of this article within the particular database. (3) Find It uses the citation information (volume, issue, and page number) to attempt to link directly to the article. If there is a typographical error in the citation, Find It cannot access the article. Please let us know about any missing articles. Then, search the GIL Catalog from the Find It menu to see if the Libraries have the paper version or check our Electronic Journal Locator at http://www.libs.uga.edu/ejournals to see if we have online access to the journal.

Why are there multiple windows?
When you click on the Find It link, a new window is generated to display the Find It menu. This window displays all the services available for the article. When you select one of those services, a third window is generated - this is the window in which all activities generated from the Find It window take place. Remember that you can resize the windows to suit your viewing preferences. Sometimes windows are hidden behind other windows. Use "alt tab" to easily navigate among the windows. Each window will stay open until you close it. Close only your Find It windows and not your (original) search window.

Why did my session 'time-out' while using Find It?
The session will time out according to the parameters of the database. (For example, First Search databases time-out after 15 minutes of inactivity.) If you are viewing full text via an Find It window, the database will consider this inactivity. You need to stay aware of the time, or the database session may close and you will lose your search.

Why doesn't anything happen when I make a second selection from the Find It menu?
This problem is limited to Internet Explorer. When you first click on an option in the Find It menu, IE opens a secondary browser window on top of your open windows. For your next selection, the secondary browser window may appear below or behind the current window. You can drag the secondary browser window to another portion of your screen so it's not blocked by the Find It menu, or you can use Netscape as your browser while accessing Find It.

Why doesn't anything happen when I click on the Find It link?
If the Google toolbar or other pop-up blocking software is installed on the computer you are using, it will stop the browser from opening new windows. You will need to disable this software to allow Find It to function, as the Find It system utilizes pop-up windows.

How can I learn more about Find It?
Find It is a link server that the University of Georgia Libraries has licensed from Ex Libris (USA) Inc. There is more information about Find It on their web site: http://www.SFXit.com. Also, Cal Tech has produced an Executive Summary on Find It.   Information on the Open URL system is available at http://www.SFXit.com/openurl/openurl.html
How can I make a comment about Find It or report a problem?
Click here to send an e-mail to library staff.

Find It is a fairly new technology, and therefore we can expect to encounter some problems as this service develops. Please be sure to let us know when you encounter difficulty with Find It. If you have other questions or concerns, please send them via e-mail or call the Main Library Reference Desk at 542-0633.


Last update 06.06.06
Thomas Knowlton - knowlton@uga.edu
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